data
›How often does the drops list update?
Every 24 hours. We ingest fresh zone files from ICANN around 08:00 UTC, diff them against the previous day, then score the drops. Watchlist + pending-delete domains get additional near-real-time RDAP polling.
›Which TLDs do you cover?
54 gTLDs via ICANN CZDS, including .org, .app, .dev, .tech, .store, .xyz, .cloud, .shop, .site, .info, .biz, .online, and many more. .com and .net are pending CZDS approval. .io / .ai / .co / .me are ccTLDs and not in CZDS — we add them as a separate feed on request.
dqs
›What does the DQS (Domain Quality Score) actually measure?
Length, pronounceability, TLD premium, dictionary match, commercial-intent keyword shape, historical Wayback presence, brandability combo, digit / hyphen / spam / saturated-naming penalties. Each domain ships with a one-line explanation of the dominant signals — no bare scores.
alerts
›How do alert rules work?
You describe the domain shape you care about (TLDs, length, min DQS, keyword substring match). When a drop matches, we POST to your configured channels — email, Slack, Discord, or generic webhook. Test, pause, edit, or delete any rule from /alerts.
product
›Do you actually catch the domain for me?
No. We're the discovery + alert layer. The actual drop-catch is done by specialized services (DropCatch, SnapNames, NameJet, Dynadot backorder). We send you through an affiliate link when you decide to try to catch one. Full disclosure on /pricing.
billing
›How do I cancel my subscription?
Go to /account > Billing > Manage subscription. You'll be taken to the Stripe customer portal where you can cancel, switch plans, or update payment details. Access continues until the end of the current period; no penalty or refund drama.
privacy
›Can I export my watchlist / drops / feedback?
Yes — watchlist and drops are CSV-exportable today. Full GDPR personal-data export is in /account > Export your data, which downloads a JSON bundle with every row we hold about you.
›How do I delete my account?
Go to /account > Danger zone. Confirmation required. Deletion is immediate and cascades to your watchlist, alerts, feedback, and backorder reports.